CleverBusiness LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cleverbusiness.us and use our services.
1. Information We Collect
1.1 Information You Provide
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, company name
- Account Information: Username, password, and other authentication credentials
- Business Information: Company details, billing information, tax identification numbers
- Communications: Information you provide when contacting us for support or inquiries
1.2 Information Collected Automatically
When you access our website or services, we automatically collect:
- Usage Data: Pages visited, time spent, features used, API calls made
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Server logs, error reports, performance metrics
- Cookies and Tracking: Session cookies, analytics cookies, preference cookies
1.3 Information from Third Parties
We may receive information from:
- Payment processors (Stripe, etc.)
- Business partners and resellers
- Analytics providers (Google Analytics, etc.)
- Social media platforms (LinkedIn, Facebook)
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Deliver, maintain, and improve our infrastructure platform
- Process Transactions: Handle billing, payments, and subscription management
- Customer Support: Respond to inquiries, troubleshoot issues, provide technical assistance
- Analytics: Monitor usage patterns, optimize performance, develop new features
- Security: Detect fraud, prevent abuse, protect against security threats
- Communications: Send service updates, technical notices, marketing communications (with consent)
- Legal Compliance: Comply with legal obligations, enforce our terms, protect our rights
3. Data Sharing and Disclosure
3.1 We Share Information With:
- Service Providers: AWS, hosting providers, payment processors, analytics services
- Business Partners: Integration partners, resellers (with your consent)
- Legal Requirements: Law enforcement, regulatory authorities when required by law
- Business Transfers: In connection with mergers, acquisitions, or asset sales
3.2 We Do NOT:
- Sell your personal information to third parties
- Share your data with advertisers without consent
- Use your data for purposes unrelated to our services
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: TLS/SSL encryption for data in transit, AES-256 for data at rest
- Access Controls: Role-based access, multi-factor authentication, audit logs
- Infrastructure Security: AWS security controls, firewall protection, intrusion detection
- Regular Audits: Security assessments, vulnerability scanning, penetration testing
- Data Backups: Automated backups with 30-day retention, point-in-time recovery
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as:
- Your account is active
- Necessary to provide services
- Required for legal, tax, or accounting purposes (typically 7 years)
- Needed to resolve disputes or enforce agreements
You may request deletion of your account and data at any time by contacting us at contact@cleverbusiness.us
6. Your Rights and Choices
6.1 Access and Correction
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Update your account information
- Download your data in a portable format
6.2 Marketing Communications
You can opt-out of marketing emails by:
- Clicking "unsubscribe" in any marketing email
- Contacting us at contact@cleverbusiness.us
- Updating your preferences in your account settings
6.3 Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
6.4 California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising privacy rights
6.5 GDPR Rights (European Users)
If you are in the European Economic Area, you have rights under GDPR including:
- Right to access, rectification, and erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with supervisory authorities
7. International Data Transfers
Your information may be transferred to and processed in the United States and other countries. We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements with service providers
- Compliance with applicable data protection laws
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links and Services
Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
12. Data Protection Officer
For GDPR-related inquiries, you may contact our Data Protection Officer at: contact@cleverbusiness.us